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  1. Home
  2. Outages
  3. Report Other Problem
  4. Report Tree Problem

When to Use This Form

If you have a questionable tree on your property that is near power lines, please complete the form below. Our forestry team will inspect the trees to determine what work is needed and either speak to you directly or leave a door hanger with our assessment. We only trim or remove trees that are growing too close to power lines that run from power pole to power pole.

You should never attempt to trim or remove trees near power lines. Serious injury or even death can occur. Working on trees near power lines should only be attempted by trained professionals.

When To Do Something Else

Report safety hazards immediately. If there is safety hazard that poses an immediate risk, such as a downed pole or branches that have fallen on power lines, please report it immediately by calling 800-572-1113. Never go near or touch a power line.

We don’t trim trees that are threatening your service drop (the line that runs from our pole to your house). That is the responsibility of the property owner. For your safety, call 800-572-1113 at least two business days before you schedule the work and we can send a crew to temporarily disconnect the service line.

Diagram of responsibility

Have a tree problem? Let’s start here.

First, let’s confirm the tree interference (in relation to the property).

That is the responsibility of the property owner. For your safety, call 800-572-1113 at least two business days before you schedule the work and we can send a crew to temporarily disconnect the service line.

Next, provide your contact information.

The best number to reach you during the outage.

What’s the best time to reach you? Select any that apply.

We'll also need your account information.

11-digit number at the top of your bill
Apt, suite, building, unit, etc.

Finally, tell us a little about your issue

What's the tree location (in relation to the residence)?

Select common hazards (optional).


Related information...
Report Safety Hazard
Report Streetlight Problem
Report Leased Light Problem
Report Power Theft

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