Loading...

Processing your request

Thank you for your patience.

Skip to main content
Kentucky Power
  • My Account
    • Account Summary
    • Bills & Payments
      • Bills & Payments Overview
      • View Your Bills
        • Billing History
        • View Bill
        • Understanding Your Bill
      • Pay Your Bill
        • Make a Payment
        • Payment Activity
        • Payment Assistance
          • Payment Assistance Overview
          • Payment Assistance Programs
          • Bill Assistance Options
          • Payment Arrangement
          • Payment Extension
          • Bill Help in Winter and Summer
        • Manage Payment Methods
        • AutoPay
        • Average Monthly Payments
      • Paperless Billing
      • Billing & Payment Programs
        • Programs Overview
        • Paperless Billing
        • AutoPay
        • Average Monthly Payments
        • Working with HomeServe
        • Renewable Pricing
      • Payment Assistance
      • Billing Alerts
    • Service Requests
      • Service Requests Overview
      • Start, Stop or Transfer Your Service
        • Overview
        • Start Service
        • Stop Service
        • Transfer Service
      • Modify Service
        • Change or Upgrade Your Service
        • Modify Home Service
        • Modify Business Service
      • Security Deposits
      • Meter Reading Schedule
      • Request a Letter of Credit
      • Outdoor Lighting
    • Your Energy Usage
      • Energy Usage Summary
      • Ways To Save
    • Account Settings
      • Account Settings Overview
      • Notifications
      • Manage Multiple Accounts
        • View Your Accounts
        • Add Account
        • Remove Account
        • Change Default Login Account
      • Change Account Password
      • Change Email Address
      • Change Mailing Address
      • Change Phone Number
      • Change Profile Name
    • Business Accounts
  • Outages
    • Outages Overview
    • Report Power Outage
    • Check Outage Status
    • View Outage Map
    • Outage Alerts
    • Report Other Problem
      • Report Safety Hazard
      • Report Tree Problem
      • Report Streetlight Problem
      • Report Leased Light Problem
      • Report Power Theft
    • Outages FAQ
    • Outage Verification Letter
  • Savings
    • Savings Overview
    • Money and Energy Savings for Your Home
      • Home Savings Overview
      • Energy Efficiency Programs
      • Save Energy
        • Save Energy Overview
        • Appliances & Electronics
        • Heating & Cooling
        • Landscaping
        • Lighting
        • Water Heating
      • Temperature Tracker
      • Targeted Energy Efficiency Program
    • Money and Energy Savings for Your Business
      • Money and Energy Savings for Your Business Overview
      • Save Energy
        • Save Energy Overview
        • Heating & Cooling (HVAC)
        • Lighting
        • Motors & Drives
        • Refrigeration
      • Temperature Tracker
      • Savings Toolkit
    • Your Energy Usage
    • Payment Assistance
  • Community
    • Community Overview
    • Caring For Our Community
      • Caring For Our Community Overview
      • Volunteering
      • Charitable Giving
      • Featured Stories
    • Growing Our Community
    • Power Projects & Plans
      • Power Projects & Plans Overview
      • Reliability & Tree Trimming
        • Reliability & Tree Trimming Overview
        • Tree Trimming Support
        • Plan Before You Plant
        • Proactive Tree Trimming
        • FAQs
    • Energy Education
      • Energy Education Overview
      • Kids & Teachers
      • Electric & Magnetic Fields
    • Clean Energy
    • Economic Development
    • Electric Cars
    • Electrification for Your Business
    • Featured Stories
  • Contact
    • Contact Us
    • Update Account Settings
    • Pay Bill
    • Get Payment Assistance
    • Report an Outage
    • Start, Stop & Transfer
    • Aepril Digital Assistant
  • Safety
    • Safety Overview
    • Order Safety DVD
    • Power Line Safety
    • Staying Safe at Home
    • Contractor Safety
    • Emergency Responders
    • Generator Safety for Businesses
  • Company
    • Company Overview
    • About Us
      • About Us Overview
      • Kentucky Power Leadership
      • Kentucky Power Electric Rates
    • Economic Development
      • Economic Development Overview
      • AEP Economic Development
      • Aerospace and Other Manufacturers
      • Economic Growth Grants
    • News Releases
      • News Releases Overview
      • Kentucky Power Media Contacts
    • Careers
    • Legal Notices
    • Media Gallery
    • Thank an Employee
  • Clean Energy
    • Clean Energy Overview
    • Electric Cars
      • Electric Cars Overview
      • Electric Vehicles for Your Business
    • Electrification for Your Business
      • Electrification for Your Business Overview
      • Electric Forklifts
    • Environment
    • Renewable Energy
      • Renewable Energy Overview
      • Solar
        • Solar Overview
        • Do's and Don'ts of Hiring a Contractor
        • How Residential Solar Panels Work
      • Wind
  • Business Customers
    • Business Summary
    • Business To Business
      • Business To Business Overview
      • Energy Provider RFPs
      • Pole Attachment Policy
      • Fuel Provider RFPs
    • Industry Solutions
      • Industry Solutions Overview
      • Economic & Business Development
      • Sustainability
      • Electrification
      • Associated Business Development
      • Custom Commercial Lighting Services
    • Builders & Contractors
      • Builders & Contractors Overview
      • Installing Generating Equipment
      • New Business Service
      • New Home Service
      • Requirements For Electrical Service
      • Temporary Service
    • Federal Tax Credits | Explore Grants & Incentives for Your Business
Register Contact us
Give feedback
  • My Account(current)
    Account Summary
    Bills & Payments
    • View Bills
    • Pay Bill
    • Payment Activity
    • Payment Assistance
    • Billing Alerts
    • Security Deposits
    • Electric Rates
    Service Requests
    • Start, Stop & Transfer Service
    • Modify Service
    • Meter Reading
    • Letter of Credit
    Billing & Payment Programs
    • Paperless Billing
    • AutoPay
    • Average Monthly Payments
    Energy Usage
    • View Usage
    • Energy Saving Tips
    Business Accounts
    • Business Summary
    • Industry Solutions
    • Builders & Contractors
    • Business to Business
    Register
    Account Settings
    Change your email, phone number, and other settings on your profile
    Notification Preferences
    Get bill and outage alerts, or manage how we contact you
  • Outages(current)
    Outages Overview
    • Report an Outage
    • Check Outage Status
    • Outage Alerts
    • View Outage Map
    • Power Restoration FAQs
    • Outage Verification Letter
    Safety
    • Power Line Safety
    Report Other Problems
    • Safety Hazard
    • Tree Problem
    • Streetlight Problem
    • Leased Light Problem
    • Power Theft
  • Savings(current)
    Savings Overview
    Energy Tips
    • Heating & Cooling
    • Lighting
    • Landscaping
    • Appliances & Electronics
    Business Savings
    • Energy Saving Tips
    • Commercial Lighting
    • Industry Solutions
    Energy Usage
    Payment Assistance
  • Community(current)
    Community Overview
    Caring for Our Community
    • Featured Stories
    • Volunteering
    • Charitable Giving
    Projects & Plans
    • Reliability & Tree Trimming
    Economic Development
    Clean Energy
    • Environment
    • Electrification for Your Business
    • Renewable Energy
    • Electric Cars
    Our Company
    • News Releases
    • About Us
    • Careers
  • Contact(current)
    Contact Overview
    Contact by Phone:
    • 1-800-572-1113
    Thank an Employee
    Power out?
    • Report an Outage
    • Check Outage Status
    • View Outage Map
    Call 811 Before You Dig
    Careers
    Account Maintenance
    • Update Account Settings
    • Pay Bill
    • Get Payment Assistance
    • Start, Stop & Transfer
    • Notification Preferences
    Other Contacts:
    • Media Contacts
    Social Media:
    • Facebook
    • X
×
  1. Home
  2. Company
  3. News Releases
  4. View News Release

Equipment replacement at Big Sandy: Big project, big improvement

November 8, 2023

ASHLAND, Ky., November 8, 2023 – Big Sandy Power Plant recently received a much-needed upgrade. The original switchgear, which had successfully served the plant for all of its 60 years, was recently replaced. This significant capital upgrade project is an improvement not only for reliability, but also safety. 

Steve Porter has worked as an engineer at Big Sandy for 34 years.

“We’re happy to announce that we’ve been able to meet our switchgear replacement goal this year,” said Steve Porter, plant engineer and project lead. “With enhanced safety features and the capability to perform maintenance much more efficiently, the new equipment is a game-changer for preventing unplanned, costly downtime of power generation.”

Switchgear is the foundation of the electrical system and top performance is critical for generating power. This equipment optimizes reliability by ensuring undisturbed interconnectivity and by separating faulty sections of the circuit in case of malfunction. If a circuit does malfunction, the switchgear counters quickly to prevent damage and complete shutdown of the circuit. The equipment functions like breakers tied to a home’s electrical system, but on a much larger voltage scale.

“To say the old switchgear served the plant well over the past six decades is an understatement,” Porter said. “Switchgear typically has a life-expectancy of around 15 to 20 years. The longevity of Big Sandy’s original switchgear is mostly thanks to the first-class engineers, who’ve kept the plant running and consistently out-performing expectations since 1962.”

But age had been catching up with the switchgear, and it was becoming very difficult and expensive to find replacement parts. Jarrod VanHoose, replacement project’s lead engineer, said maintenance issues could require a massive effort to repair if one of the 33 breakers failed and that the work posed inherent safety risks.   

“The new modernized switchgear is equipped with additional features that enhances employee safety and improves equipment reliability,” VanHoose explained.

Prior to the upgrade, maintenance work could require removing several breakers from service to repair just one, due to design. That means the plant would have to drop down its 295 MW generation capacity or stop generating power completely in some cases.

“Big Sandy was built to run,” VanHoose said. “We always try to avoid unplanned shut down situations and expect this upgrade to meet that goal since little to no maintenance will be required on the new breakers.”

When it was built in 1962, it was the first to incorporate a natural-draft cooling tower in the Western Hemisphere. In 2016, the unit was successfully converted from a coal-fired unit to a 295-megawatt, natural gas-burning unit.

“My hat’s off to all of those who have kept Big Sandy going all these years,” Porter said. “The new switchgear was a big project with big improvements that will enable us to continue delivering safe and reliable power to customers for many years to come.”

 

Related Stories

9/30/2025

Sixth Annual ‘Power Up the Pantry’ Food Drive Nets Thousands of Meals for Local Pantries

7/31/2025

Kentucky Power Launches Programs to Help Customers Save Energy, Save Money

7/10/2025

Helping River Cities Harvest with New Work Van


Related information...
Kentucky Power Media Contacts

  • Safety
  • Company
  • Clean Energy
  • Business
Need help? Call us.
800-572-1113
Customer Handbook
Visit AEP.com | Investors | AEP Careers | Electric Rates | Requirements for Service
Use of this site constitutes acceptance of the AEP Terms and Conditions. Privacy Policy © 1996-2025 American Electric Power. All Rights Reserved.

Select your state handbook


  • Indiana Customer Handbook

  • Michigan Customer Handbook
  • Texas Customer Handbook

  • Arkansas: Your Rights as a Customer

  • Arkansas: "Arkansas Commercial/Industrial Price Options"

Loading video...


What Does "Remember User ID” Mean?

“Remember User ID” helps you log in without having to memorize your ID or look it up every time. When you opt in, we automatically fill in your ID from then on. To avoid unauthorized access, you’ll still have to enter your password.

Security Code

Your security code is a short word or phrase you set up with our customer service associates to provide extra protection for your online account.

If you have forgotten your security code, please call 800-572-1113.

Welcome back!

Please login to manage your account.

Forgot User ID or Password?
Register